Bob Marley Seeds has always been driven by a commitment to excellence, using experience, advanced knowledge and, most importantly, love. That is why, our quality assurance department's top priority is the happiness of our customers.
It is necessary to fully, correctly fill in all fields of the compensation form (some fields require a detailed specification) it's necessary to attach pictures as well. This will allow not only to clarify the current state of affairs, but will also increase the speed of processing the warranty compensation request.
* Please note that cases caused by growers' faults are not subject to warranty.
Strain name:
Specify the type of problem:
The amount of seeds faced with difficulties:
Specify the period when that took place:
Describe in most detail the whole story of the situation from the very beginning. The methods and all your actions - step by step, and the conditions you have set up.
A series of pictures (including images of the original packs) needs to be attached/added
1) Specify country and name of the store: Country/Region Vendor/Store (link, name)
2) Provide the order details
Date
Amount of seeds
Purchaser's phone number
3) Contact details to get in touch
Phone
Active Email
Messengers
Double check - please make sure that all the boxes properly and completely filled